Our Values
We regard our values as non-negotiable minimum standards to which each Nacora employee must comply. We will evolve with our clients but we will always steer our course by these values. In conducting our business activities, we prioritise our clients’ interests above our own, except where our values may be compromised.
- Although the extent of client contact varies, every client is treated with fairness, enthusiasm, commitment and respect
- Every shred of client information is regarded as highly confidential. For example, we never mention client names in public places
- We are in the knowledge business and make strenuous efforts to improve individually and collectively through knowledge acquisition and sharing
- Personal development is both a right and an obligation. In return, Nacora provides fair compensation for each member of our team
- We keep every promise in all dealings with all stakeholders
- We have a team approach to every task because none of us knows as much as all of us
- Every task is properly specified with single-point accountabilities. Team members with responsibilities regard accountability holders as internal clients to be treated accordingly
- Honesty and integrity are fundamental to our success
- We adhere to all regulatory obligations
- We continuously strive to improve all aspects of our service